How to Check HDFC Infinia Credit Card Points Balance — 5 Methods (2026)
📱 Method 1: Mobile App
HDFC Mobile App — Step-by-Step
- 1Open HDFC Mobile Banking app
- 2Go to Cards > Credit Cards
- 3Select Infinia card
- 4View Reward Points balance in Card Details
🌐 Method 2: Official Website
NetBanking — Step-by-Step
- 1Login to HDFC NetBanking
- 2Go to Cards > Credit Cards > Infinia
- 3Click on 'Reward Points' section
📨 Method 3: SMS
SMS — Step-by-Step
- 1Send 'REWARD' to 5676712 from registered mobile
Contact: 5676712
📞 Method 4: Missed Call
Missed Call — Step-by-Step
- 1Give a missed call to 1860-267-6161
Contact: 1860-267-6161
📞 Method 5: Phone Banking / Customer Care
Customer Care — Step-by-Step
- 1Call HDFC Customer Care
- 2Press 1 for Credit Cards
- 3Request reward points balance
Contact: 1860-267-6161
What Your Points Balance Means
Point Value: ₹1 per point (best value)
1 point = ₹1 on flights/hotels via SmartBuy (best), ₹0.50 on cashback, ₹0.30 on products. Monthly caps apply: 150,000 points on flights/hotels, 50,000 points on Tanishq vouchers
Frequently Asked Questions
Why can't I see my HDFC Infinia Credit Card reward points?
Points may take 2-3 business days to appear after a transaction. Ensure your card is active and you've met any minimum spending requirements. Contact HDFC Bank customer service if points are still missing.
How often do HDFC Infinia Credit Card points update?
Points typically update within 2-3 business days after a qualifying transaction is posted to your statement. Some transactions may take up to one billing cycle.
Do HDFC Infinia Credit Card points show in real time?
No, reward points are not real-time. They are credited after the transaction is fully processed and posted, which usually takes 2-3 business days.
What if my HDFC Infinia Credit Card points balance seems wrong?
First check your recent statement for excluded transactions (fuel, EMI, wallet loading). If the balance still seems incorrect, contact HDFC Bank customer care with your transaction details.