How to Check Kotak Royale Signature Credit Card Points Balance — 3 Methods (2026)
📱 Method 1: Mobile App
Kotak Mobile App — Step-by-Step
- 1Open Kotak 811 / Mobile Banking app
- 2Go to Credit Cards
- 3View Reward Points balance
🌐 Method 2: Official Website
Kotak NetBanking — Step-by-Step
- 1Login to Kotak NetBanking
- 2Credit Cards > Reward Points
📞 Method 3: Phone Banking / Customer Care
Customer Care — Step-by-Step
- 1Call Kotak Credit Card helpline
Contact: 1860-266-2666
What Your Points Balance Means
Point Value: ₹0.25 per reward point (₹0.50 on travel)
Earn 4 reward points per ₹150 spent. Higher earn on international spends. Annual fee ₹999, waiver on ₹1 lakh annual spend.
Frequently Asked Questions
Why can't I see my Kotak Royale Signature Credit Card reward points?
Points may take 2-3 business days to appear after a transaction. Ensure your card is active and you've met any minimum spending requirements. Contact Kotak Mahindra Bank customer service if points are still missing.
How often do Kotak Royale Signature Credit Card points update?
Points typically update within 2-3 business days after a qualifying transaction is posted to your statement. Some transactions may take up to one billing cycle.
Do Kotak Royale Signature Credit Card points show in real time?
No, reward points are not real-time. They are credited after the transaction is fully processed and posted, which usually takes 2-3 business days.
What if my Kotak Royale Signature Credit Card points balance seems wrong?
First check your recent statement for excluded transactions (fuel, EMI, wallet loading). If the balance still seems incorrect, contact Kotak Mahindra Bank customer care with your transaction details.